Privacy Policy

Effective Date: June 1, 2026

At Purple Lemon Shop ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website, https://www.purplelemon.shop/.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Any information you provide through forms, emails, or customer support inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Referral source
Time spent on pages
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our products, services, and website performance
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and marketing communications when permitted by law

Payment Processing

Payments made through our website are processed by secure third-party payment providers. We do not store your complete credit card or payment information on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic and performance
Provide a better shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting providers
Analytics services
Email marketing providers

These service providers are only permitted to use your information as necessary to perform services on our behalf.

Data Retention

We retain your personal information only as long as necessary to:

Complete transactions
Provide customer support
Comply with legal and regulatory requirements
Resolve disputes
Enforce our policies

Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Purple Lemon Shop

Website: https://www.purplelemon.shop/
Email: purplelemonblessings@gmail.com
Phone: +27760405260